Art civilizes us and it connects us and activates us. And so it's really important to connect with compassion, with stories about people who are different from us.
You don't fully understand the meaning of a work until the audience responds to it. Because the audience completes the circle, and adds a whole other shade of meaning. Whenever you view something, and this is why great works of art survive decades and centuries, is because there's a door within the work that allows the audience to walk through and complete the meaning of the work. An audience isn't passive, nor are they unintelligent.
The first thing is to accept that theater is an unknown. If you go to a concert, you know the music. If you go to an art show, you can literally see the art on your phone before you see it in person. But with theater, often times people aren't prepared to take risks, even though that's exactly what's great about it.
Culture civilizes us, and that's why every single despotic regime has tried to smash [the arts].