You can also hurt a dog if it's insecure, if a dog is nervous and then you try to pet him, you can make him more nervous. It's not just the aggressive dogs that you can get hurt. It's also the dogs that you can actually hurt. It works both ways.
Americans are very big about loving the dog first, so when you tell them you have to set rules and limitations, a lot of people believe it's going to hurt their feelings. They're actually looking for you to be the pack leader.
Any time you're working in the world of taming animals, you're going to get hurt. But it's a rush that we get.