I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.
Relationships are leverage. If you give value to someone else first, you have leverage.
Google gives preference to its own products, so having a Google+ account influences your search rankings.
Through EdgeRank, Facebook weighs likes, comments, and shares, but it currently does not give greater weight to click-throughs or any other action that leads to sales.
Give, give, give, give… Ask.
We are in control of the one asset that we all give the most f#%ks about, and that is time.
You have to respect your parents. They are giving you an at-bat. If you're an entrepreneur and go into the family business, you want to grow fast. Patience is important. But respect the other party... My dad and I pulled it off because we really respect each other.
