Almost everyone agrees the world is not the way it ought to be. It's called the problem of evil.
Evil did not catch God by surprise. He had a rescue plan, and He's still in the process of working out His plan.
In matter-ism (materialism), there can be nothing wrong with the world since there is no right way for the world to be in the first place. Everything is just matter in motion and that's that. In Mind-ism (monism) there's a different route to the same problem. There cannot be a problem of evil, even in principle, since in Mind-ism even morality is maya; illusion. In neither story, then (if we're to be consistent with their principles), can the issue of evil be raised. But in real life the problem comes up all the time. That's the difficulty.
Trouble, hardship, difficulty, pain, suffering, conflict, tragedy, evil - they're all part of the [Christian] Story. Indeed, the problem of evil is the reason there's any Story at all.
People are tempted to think (understandably) that if God were really good He'd never allow any evil in the world at all. But I don't think a perfectly good God would never permit any evil, and neither would others, I wager, if they thought about it. Rather, I think that a good God always prevents suffering and evil unless He has a good reason to allow it. That's the crux.
Sometimes (at least in principle) God might allow some evil because doing so will prevent a greater evil, and sometimes He might allow evil because it will produce a greater good.
