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Shock, confusion, fear, anger, grief, and defiance. On Sept. 11, 2001, and for the three days following the worst terrorist attack on U.S. soil, President George W. Bush led with raw emotion that reflected the public's whipsawing stages of acceptance.

Shock, confusion, fear, anger, grief, and defiance. On Sept. 11, 2001, and for the three days following the worst terrorist attack on U.S. soil, President George W. Bush led with raw emotion that reflected the public's