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We have to be very careful not to blame the patients. A lot of the conversation [around patient engagement] has been, how do we get them to do stuff? To me, that's not engagement.

"Mayo doc: Stop blaming patients. Healthcare industry’s take on non-compliance is all wrong" by Deanna Pogorelc, medcitynews.com. June 6, 2013.
We have to be very careful not to blame the patients. A lot of the conversation [around patient engagement] has been, how do we get them to do stuff? To me, that's not engagement.