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Responsible for wrapping the iron fist of authority in its velvet glove is Jane Axtell, head of the accountancy firm's Human Resources department.

Alain de Botton
Iron, Velvet, Gloves
"The Pleasures and Sorrows of Work". Book by Alain de Botton, 2008.
Responsible for wrapping the iron fist of authority in its velvet glove is Jane Axtell, head of the accountancy firm's Human Resources department.