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The worst kind of management seeks a single optimum, a one-scale index of efficiency, like the mindless scales of 1 to 10 for grading a woman's beauty or one to four stars for a movie's appeal.

The worst kind of management seeks a single optimum, a one-scale index of efficiency, like the mindless scales of 1 to 10 for grading a woman's beauty or one to four stars for a movie's appeal.