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  4. James Sinegal
  5. It doesnt do much good to have a quality image, whether its ...

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

James Sinegal
Real, People, Quality
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.