Authors:

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

"Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.