At the start of any program, asking questions is the most important part of the process. If you get [the customer's] requirements wrong, then you don't have a successful product.
![At the start of any program, asking questions is the most important part of the process. If you get [the customer's] requirements wrong, then you don't have a successful product.](http://cdn.quoteddaily.com/images/joe-sutter/at-the-start-of-any-program-asking-questions-is-the-most-important-part-of-the-process-if-you-get-the.jpg)