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Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

Marc Benioff
Order, Succeed, Customers
"Salesforce.com’s Marc Benioff: ‘Many CEOs are afraid to get too personal'". "VentureBeat" interview, venturebeat.com. October 30,02009.
Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.