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Colleen Barrett Quotes

We’re in the Customer Service business—we just happen to provide airline transportation.

Ken Blanchard, Colleen Barrett, David Russo, David Ross, Richard Templar (2012). “Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection)”, p.89, FT Press

When I think about who influenced my life the most as a Leader, I think of my Mother. She, more than anyone, taught me how to lead with love.

Ken Blanchard, Colleen Barrett (2010). “Lead with LUV: A Different Way to Create Real Success”, p.6, FT Press