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Gene Kim Quotes

Improving daily work is even more important than doing daily work.

Improving daily work is even more important than doing daily work.

Gene Kim
Important, Daily Work, Improving
Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.212, IT Revolution

A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful thing when that magic dynamic exists.

Gene Kim
Powerful, Team, Mean
Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.184, IT Revolution

Remember, it goes beyond reducing WIP. Being able to take needless work out of the system is more important than being able to put more work into the system.

Gene Kim
Work Out, Important, Able
Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.164, IT Revolution

It’s not the upfront capital that kills you, it’s the operations and maintenance on the back end.

Gene Kim
Maintenance, Ends, Operations
Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.150, IT Revolution

To tell the truth is an act of love. To withhold the truth is an act of hate. Or worse, apathy.

Gene Kim
Hate, Apathy, Telling The Truth
Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.242, IT Revolution

The status quo (of development) pre-ordains failure from the very beginning.

Gene Kim
Development, Status Quo

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