Humanity has this need to hear stories because they connect us with other people, they teach us about our own feelings. We feel less lonely when we see other people going through the same things, even if they're fictional characters.
Heart is what drives us and determines our fate. That is what I need for my characters in my books: a passionate heart. I need mavericks, dissidents, adventurers, outsiders and rebels, who ask questions, bend the rules and take risks.
My books are based on emotions, feelings, relationships. In these areas women are experts, so it's not strange that the main characters of my novels are females.
Literary characters, like my grandmother's apparitions, are fragile beings, easily frightened; they must be treated with care so they will feel comfortable in my pages
I'm always following the characters and I'm always interested in what happens to them, but what happens to them is conditioned by the circumstances in which they live.