Ronald Reagan was notably able to avoid having personal considerations dissuade him from taking decisive actions. This may have arisen in part from his career in motion pictures; it may be related to his being a bit of a loner; it may have related to his focus on those people and principles he sought to serve. What is clear is that this capacity enhanced his effectiveness. It was also a surprise to many people.
Wal-Mart, with its legendary focus on customer value in terms of price, is innovating in sustainability. Now, we're beginning to see the mirror image, a convergence, as the not-for-profit sector is beginning to serve more effectively by applying private sector accountability and efficiencies to social needs. This reflects a rising recognition that to serve others best requires more than good intentions; it mandates a focus on real-world results. Bill Gates and Warren Buffett are among the most conspicuous advocates and representatives of this transformation.
