Spoken forgiveness, no matter how heartfelt, works best when we do not demand the response we want. I mean that when we tell people we forgive them, we must leave them free to respond to our good news however they are inclined. If the response is not what we hoped for, we can go home and enjoy our own healing in private.
Forgiving does not erase the bitter past. A healed memory is not a deleted memory.
The moments of grace usually give us more than one good thing we can do, and we do well if we manage a pretty good batting average. ... It is an opportunity that God sews into the fabric of a routine situations - It is a chance to do something creative, something helpful, something healing, something that makes one unmarked spot in the world better off for our having been there.