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Randy Pausch Quotes about Hurt

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Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up

Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up and focus on other people, not on yourself.

Randy Pausch
Hurt, Sorry, Apology

Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?

Randy Pausch
Hurt, Apology, Three
Randy Pausch, Jeffrey Zaslow (2008). “The last lecture”, Hyperion Books

Well, you can’t have just some of me, Jai,” I told her. “You appreciate the part of me that didn’t get angry because two ‘things’ we own got hurt. But the flip side of that is my belief that you don’t repair things if they still do what they’re supposed to do. The cars still work. Let’s just drive ’em.

Randy Pausch
Hurt, Two, Appreciate
Randy Pausch, Jeffrey Zaslow (2008). “The Last Lecture”, p.141, Hachette UK

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