Nearly 100% of innovation-from business to politics-is inspired not by "market analysis" but by people who are supremely pissed off by the way things are.
Innovation comes only from readily and seamlessly sharing information rather than hoarding it.
We cannot innovate without opening the door to havoc.
Swipe from the best, then adapt.
The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.
