Authors:
  1. Quotes
  2. Authors
  3. R
  4. Ron Kaufman
  5. Occasionally problems will occur. When it happens to your...

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.

Ron Kaufman
Service Culture, Generosity, Problem
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.