Empathy is like a universal solvent. Any problem immersed in empathy becomes soluble. It is effective as a way of anticipating and resolving interpersonal problems, whether this is a marital conflict, an international conflict, a problem at work, difficulties in a friendship, political deadlocks, a family dispute, or a problem with a neighbor.
Simon Baron-Cohen (2013). “The Science of Evil: On Empathy and the Origins of Cruelty”, p.186, Basic Books