Communication is the most important skill in life. We spend most of our waking hours communicating. But consider this: You've spent years learning how to read and write, years learning how to speak. But what about listening?
Stephen R. Covey (2015). “The Stephen R. Covey Interactive Reader - 4 Books in 1: The 7 Habits of Highly Effective People, First Things First, and the Best of the Most Renowned Leadership Teacher of our Time”, p.336, Mango Media Inc.