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When we inform, we lead from strength; when we communicate, we lead from weakness—and it is precisely this confession of mortality that engages the ears, heads and hearts of those we want to enlist as allies in a common cause.

Sydney J. Harris (1976). “Best of Sydney J. Harris”
When we inform, we lead from strength; when we communicate, we lead from weakness—and it is precisely this confession of mortality that engages the ears, heads and hearts of those we want to enlist as allies in a common