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Over and over, people try to design systems that make tomorrow's work easy. But when tomorrow comes it turns out they didn't quite understand tomorrow's work, and they actually made it harder.

Ward Cunningham
People, Design, Trying
"Working the Program: A Conversation with Ward Cunningham, Part III". Interview with Bill Venners, www.artima.com. January 05, 2004.
Over and over, people try to design systems that make tomorrow's work easy. But when tomorrow comes it turns out they didn't quite understand tomorrow's work, and they actually made it harder.