Authors:

Daily life is better when it involves interactions with real people who have a personal investment in their labour, like shopkeepers, than it is with someone 'just doing my job' or the infernal self-checkout machine.

"Why business needs to concentrate on value - not just profit". www.theguardian.com. February 28, 2013.
Daily life is better when it involves interactions with real people who have a personal investment in their labour, like shopkeepers, than it is with someone 'just doing my job' or the infernal self-checkout machine.