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I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.

Ken Follett (2010). “The Pillars of the Earth”, p.395, Penguin
I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would