Authors:

No matter what message you are about to deliver somewhere, whether it is holding out a hand of friendship, or making clear that you disapprove of something, is the fact that the person sitting across the table is a human being, so the goal is to always establish common ground.

"Madeleine Albright: An Exclusive Interview". Interview with Marianne Schnall, www.huffingtonpost.com. June 15, 2010.
No matter what message you are about to deliver somewhere, whether it is holding out a hand of friendship, or making clear that you disapprove of something, is the fact that the person sitting across the table is a