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Sometimes listening itself may not be enough-some people must be prodded if you are to find out what they're thinking.

Mary Kay Ash
Thinking, People, Listening
Mary Kay Ash (2009). “The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur”, p.45, John Wiley & Sons
Sometimes listening itself may not be enough-some people must be prodded if you are to find out what they're thinking.