Authors:

But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain results. It is leadership.

Quint Studer (2010). “Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top”, p.75, John Wiley & Sons
But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain results. It is leadership.