Top 4 Quotes by B. Joseph Pine II

Experiences are as distinct from services as services are from goods.

Goods

The experience of being understood, versus interpreted, is so compelling you can charge admission.

Admission, Understood, Compelling

It's easier to be authentic if you don't say you are authentic.

Easier, Ifs

James H. Gilmore, B. Joseph Pine II (2007). “Authenticity: What Consumers Really Want”, p.90, Harvard Business Review Press

The history of economic progress consists of charging a fee for what once was free.

Progress, Economic, Fees

B. Joseph Pine II Quotes