You need to be surrounded by good advisers, but you also need to trust your instinct.
People are not good at expressing their frustration. The best way to listen to the customer is through metrics.
Use your own experiences and pain points to identify an opportunity. Be arrogant thinking you can do it better than others.
I'm the kind of person that needs to think things through. But when I know what I want to do, I really know.
It takes time for people to get to know a cause or an organization.
My real big Internet claim to fame is the fact that I was first to jailbreak the iPhone.
I fundamentally believe that people have a genuine desire to be positively engaged in the world around them.
I look up to a lot of people, but outside of my parents, I've never really had a mentor.
Profit per se is not my motive.
I really want to move away from the old model in which you have to rely on people giving $10 after a humanitarian crisis to a newer model where people give money but also their time and their skills, whatever they have, to the causes that are personally meaningful to them well before the crisis moment presents itself.
I knew I wanted to do something at the nexus of what I call global development and technology.
Anybody can be ambitious.
The more connected that individual is to an issue they care about, the higher probability there is they will stay involved over a longer period of time.
I don't really know what 'community' means. And I never use that word.
I believe that the demand for long-form quality journalism is strong and I think that despite all of the changes in technology over the past few years, people still want in-depth, rigorous reporting.
I exercise most days.
I am a person who feels compelled and then gets immersed.
People are doing amazing things right now on the Web.
Mostly what I'm focused on is finding people who are younger who haven't built companies before but have a good idea.
Ads shouldn't be in people's way.
The audience might not be the size of Facebook, but how much time can you spend online and think, 'What did I just learn?
I went to boarding school Southern, religious, and straight, and I left boarding school not being at all religious and not being straight.
By 2007, we were finally living in a culture where people get what networks are and what technology can do to connect people.
I didn't know anything about Silicon Valley.
I was trying to figure out how to use the skills I had developed in the world of social change.
