We see a lot of feature-driven product design in which the cost of features is not properly accounted. Features can have a negative value to customers because they make the products more difficult to understand and use. We are finding that people like products that just work. It turns out that designs that just work are much harder to produce that designs that assemble long lists of features.
I give permission for IBM, its customers, partners, and minions, to use JSLint for evil.
Programmers are as emotional and irrational as normal people
