Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Through words we come to know the other person--and to be known. This knowing is at the heart of our deepest longings for intimacy and connection with others. How relationships unfold with the most important people in our lives depends on courage and clarity in finding voice.
Relationships are most likely to fail when we don't address problems or hold our partner accountable for unfair or irresponsible behavior ... the ability to clarify our values, beliefs, and life goals--and then to keep our behavior congruent with them--is at the heart of a solid marriage.
