If you treat staff as your equal, they'll roll their sleeves up to get the job done.
It was quite tough, not many opportunities. I remember in primary school, one of my teachers said, "As for you young man, you haven't got much of a future."
Don’t let anyone say you can’t do it. To be successful, you need to fail. The more failures you have, the more successes you will have. People just don’t get that.
This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.
Don't let anyone say you can't do it.
It takes a lot more to run a good business than just trailing commissions or kickbacks otherwise everybody would succeed, wouldn't they?
We react very quickly in the market. We can make quick changes.
