Top 11 Quotes by Karl Albrecht

There are only two ways to establish competitive advantage: do things better than others or do them differently.

There are only two ways to establish competitive advantage: do things better than others or do them differently.

Karl Albrecht

Business, Two, Entrepreneur

You seldom improve quality by cutting costs, but you can often cut costs by improving quality.

Karl Albrecht

Cutting, Quality, Cost

Start out with an ideal and end up with a deal.

Karl Albrecht

Conflict, Resolution, Negotiation

Karl Albrecht (1980). “Brain Power: Learn to Improve Your Thinking Skills”, Prentice Hall

Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.

Karl Albrecht

Intelligent, Law, Organization

Karl Albrecht (2003). “The Power of Minds at Work: Organizational Intelligence in Action”, p.4, AMACOM Div American Mgmt Assn

Old paradigms die hard, even if they don't work.

Karl Albrecht

Paradigm, Dies, Hard

Karl Albrecht (1992). “The only thing that matters: bringing the power of the customer into the center of your business”, Harpercollins

In an organization of any significant size, the executives cannot create the future single-handedly. They must develop the enterprise in a constellation of teams within the overall team if they hope to bring the special talents and resources to bear on the challenge of creating superior customer value and sustaining a competitive advantage in the eyes of its customers.

Karl Albrecht

Team, Eye, Organization

The Zen philosophy posits that 'human beings suffer' and 'the cause of suffering is desire.' The way to put an end to suffering is to stop wanting everything, all the time.

Karl Albrecht

Time, Philosophy, Suffering

Karl Albrecht (2006). “Social Intelligence: The New Science of Success”, p.84, John Wiley & Sons

Customer needs have an unsettling way of not staying satisfied for very long.

Karl Albrecht

Long, Needs, Way

Karl Albrecht, Ron Zemke (1985). “Service America!: Doing Business in the New Economy”, Irwin Professional Pub

We are going to need organizations that are culturally equipped to adapt. They must have internal processes that are creative, generative, and productive rather than controlled, confining, and normative. In short, we must UNSHACKLE THE HUMAN BRAIN and exploit its productive potential.

Karl Albrecht

Organization, Creative, Brain

Karl Albrecht, Steven Albrecht (1987). “The creative corporation”, Richard d Irwin