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Mary Parker Follett Quotes

Unity, not uniformity, must be our aim. We attain unity only through variety. Differences must be integrated, not annihilated, not absorbed.

Mary Parker Follett (1918). “The New State: Group Organization the Solution of Popular Government”, p.39, Penn State Press

That is always our problem, not how to get control of people, but how all together we can get control of a situation.

Mary Parker Follett (2013). “Freedom and Co-ordination (RLE: Organizations): Lectures in Business Organization”, p.24, Routledge

All polishing is done by friction.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

The insight to see possible new paths, the courage to try them, the judgment to measure results - these are the qualities of a leader.

Mary Parker Follett (2013). “Freedom and Co-ordination (RLE: Organizations): Lectures in Business Organization”, p.53, Routledge

We must face life as it is and understand that diversity is its most essential feature.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

It is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

the best leaders try to train their followers themselves to become leaders. ... they wish to be leaders of leaders.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

Many people tell me what I ought to do and just how I ought to do it, but Few have made me want to do something.

Mary Parker Follett (1918). “The New State: Group Organization the Solution of Popular Government”, p.230, Penn State Press

Coercive power is the curse of the universe, coactive power, the enrichment and advancement of every human soul.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

In crowds we have unison, in groups harmony. We want the single voice but not the single note; that is the secret of the group.

Mary Parker Follett (1918). “The New State: Group Organization the Solution of Popular Government”, p.86, Penn State Press

We should never allow ourselves to be bullied by an either-or. There is often the possibility of something better than either of these two alternatives.

Mary Parker Follett, Pauline Graham (1996). “Mary Parker Follett--prophet of management: a celebration of writings from the 1920s”, Harvard Business Press

Unity, not uniformity, must be our aim.

Mary Parker Follett (1918). “The New State: Group Organization the Solution of Popular Government”, p.39, Penn State Press