Ron Kaufman Quotes about Culture

You can't stop change. Don't let it stop you.

You cannot change what has already happened. You can always change the way you respond.

What you did in the past is how you got to today. What you do today is how you will get to the future.

First be effective and then be efficient.

Service is the ultimate edge. Keep it sharp.

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

What you want to be defines what you become.

Say it with words. Show it with action.

The right measure is not how many customers you've got, but how closely you hold them.

The true measure of what you put in, is what's received on the other end.

Reaching out takes nothing more than a smile.

Q: When you are already in the lead, how do you to stay ahead?

A scattered effort is a poor effort.

Are people being the least you expect of them, or the best they expect themselves to be?

Make your upper limit, no limit.

Are you doing only what you must or doing all you can?

If you're always doing what you've always done, you'll never see (or become) what you could be!

Words not kept break more than a promise.