If you want to be a reference librarian, you must learn to overcome not only your shyness but also the shyness of others!
A modern librarian, who has faith in the law that 'BOOKS ARE FOR USE,' is happy only when his readers make his shelves constantly empty. It is not the books that go out that worry him. It is the stay-at-home volumes that perplex and depress him.
Ranganathan's 5 Laws: Books are for use. Books are for all. Every book its reader, or every reader his book. Save the time of the reader. A library is a growing organism.
Every reader his or her book. Every book its reader.
A library is a growing organism.
Save the time of the reader, for it is valuable