If you want to hire great people and have them stay, you have to be run by ideas, not hierarchy. The best ideas have to win.
Innovation is the only way to win.
You can't win on innovation unless you have a way to communicate it to customers.
The tragedy is that Dell didn't win it - we lost it.
If, for some reason, we make some big mistake and IBM wins, my personal feeling is that we are going to enter a computer Dark Ages for about twenty years.
I think right now it's a battle for the mindshare of developers and for the mindshare of customers, and right now iPhone and Android are winning that battle.