Authors:
  1. Quotes
  2. Authors
  3. T
  4. Tony Hsieh
  5. We decided that if we get the culture right, most of the...

We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.

Tony Hsieh
Marketing, Care, Stuff
"On a Scale of 1 to 10, How Weird Are You?". Interview with Adam Bryant, www.nytimes.com. January 9, 2010.
We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.