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  4. J. W. "Bill" Marriott, Jr.
  5. Motivate them, train them, care about them and make winners ...

Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.

J. W. "Bill" Marriott, Jr.
Service Culture, Care, Winner
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.