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  4. John Kenneth Galbraith
  5. In public administration good sense would seem to require...

In public administration good sense would seem to require that public expectation be kept at the lowest possible level in order to minimize eventual disappointment.

John Kenneth Galbraith
Disappointment, Order, Expectations
"A life in our times: memoirs".
In public administration good sense would seem to require that public expectation be kept at the lowest possible level in order to minimize eventual disappointment.