Authors:

Jon Taffer Quotes

I don’t embrace excuses. I embrace solutions.

I don’t embrace excuses. I embrace solutions.

Reddit AMA, www.topiama.com. April 5, 2018.

Your ‘brand’ is what your customers think of you, not what you think of you.

Jon Taffer, Karen Kelly (2013). “Raise the Bar: An Action-Based Method for Maximum Customer Reactions”, p.19, Houghton Mifflin Harcourt

When I talk to idiots, I get loud!

Twitter post from Nov 28, 2016

Fixing bars is easy. Fixing people is tough.

Twitter post from Nov 12, 2016

If it isn't spotless, it isn't clean!

Twitter post from Jul 30, 2014