Stephen Covey Quotes about Empathy
Empathy takes time, and efficiency is for things, not people.
Stephen R. Covey (2009). “Everyday Greatness: Inspiration for a Meaningful Life”, p.271, Thomas Nelson Inc
When you listen with empathy to another person, you give that person psychological air.
Stephen R. Covey (2013). “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change”, p.253, Simon and Schuster