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Teaching Quotes - Page 29

Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.

"Strategy Execution and the Balanced Scorecard". Interview with Martha Lagace, hbswk.hbs.edu. August 11, 2008.

The office of the scholar is to cheer, to raise, and to guide men by showing them facts amidst appearances.

Ralph Waldo Emerson (1866). “The Complete Works of Ralph Waldo Emerson: Comprising His Essays, Lectures, Poems, and Orations”, p.182