When you see around you the human form suffering or dissolving, you have empathy on the human level. You share the suffering because it has to do with the fleetingness of form. But if that is the only level that operates in you, you haven't gone beyond suffering.
Empathy with someone else's pain or lack and a desire to help need to be balanced with a deeper realization of the eternal nature of all life and the illusion of all pain. Then let your peace flow into whatever you do, and you will be working on the levels of effect and cause simultaneously.
