I've learned that you can tell a lot about a person by the way he/she handles these three things: a rainy day, lost luggage and tangled Christmas tree lights. I've learned that making a 'living' is not the same thing as 'making a life'. I've learned that whenever I decide something with an open heart, I usually make the right decision. I've learned that you shouldn't go through life with a catcher's mitt on both hands; you need to be able to throw some things back.