Service Culture Quotes - Page 2

The customer is the final inspector.

Service is what life is all about.

The longer you wait, the harder it is to provide outstanding customer service.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

Testimonials describe what has been, and are a promise of what is to come.

Reaching out takes nothing more than a smile.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Sell practical, tested merchandise at a reasonable profit, treat your customers like human beings - and they will always come back.

We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.

I use nothing but the best ingredients. My cookies are always baked fresh. I price cookies so that you cannot make them at home for any less. And I still give cookies away.

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

If your customers are demanding, be thankful.

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

When was the last time you did something for the first time?

Reason alone is insufficient to make us enthusiastic in any matter.

If we don't take care of our customers, someone else will.

You have to create a track record of breaking your own mold, or at least other people's idea of that mold.

If e-mail had been around before the telephone was invented, people would have said, 'Hey, forget e-mail! With this new telephone invention I can actually talk to people!'.

Things that are obvious don't need to be talked about. Things that are missing, do.

Q: When you are already in the lead, how do you to stay ahead?

Good customers want good quality service. Great customers want it even more.

The first step to delighting your customers is being there when they need you.

The starting point is always now. The end is up to you.

Are you moving forward, or just moving?

Employees are the key to your success with customers. Treat them well!