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Clayton Christensen Quotes - Page 4

Justification for infidelity and dishonesty in all their manifestations lies in the marginal cost economics of “just this once.

Harvard Business Review, Michael D. Watkins, Clayton Christensen, Kenneth L. Kraemer (2015). “Harvard Business Review Leadership Library: The Executive Collection (12 Books)”, Harvard Business Review Press

This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.

Clayton Christensen (2015). “The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail”, p.4, Harvard Business Review Press