James Cash Penney Quotes

Growth is never by mere chance; it is the result of forces working together.

As a rule, we find what we look for; we achieve what we get ready for.

The best teamwork comes from men who are working independently toward one goal in unison.

It is always the start that requires the greatest effort.

The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

The greatest teacher I know is the job itself.

Courteous treatment will make a customer a walking advertisement.

I learned that all things come to those who wait-provided they hustle while they wait.

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.

The well-satisfied customer will bring the repeat sale that counts.

Every man must decide for himself whether he shall master his world or be mastered by it.

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.

Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

No man can climb the ladder of success without first placing his foot on the bottom rung.

The keystone of successful business is cooperation. Friction retards progress.

In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.

Clock watchers never seem to be having a good time.

Success cannot come from standstill men. Methods change and men must change with them.

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.

Theory is splendid but until put into practice, it is valueless.